We here at DiscountMugs.com were excited to hear that our company received an “A” rating on the Better Business Bureau (BBB) review. The BBB determined that DiscountMugs.com was an “A” rated company based on prefixed standards and categories that help determine a final grade on a scale of “A” to “F”. The BBB provided an opinion on our company rating by stating that it was “An extremely high rating”.  This high rating will help customers understand that our company is dedicated to quality services and providing excellent products at the best possible price. Here is a link to our page on the BBB that display our “A” rating and general company information: DiscountMugs BBB Review.

The Better Business Bureau is a consumer protection organization designed to create quality assurance in the general business industry. Companies apply to the Better Business Bureau and are rated based on industry experience, length of operation, licensing, ethical advertising, sufficient information provided, good standing with the Better Business Bureau and quantity of complaints. DiscountMugs.com has all the necessary licensing with local government, has no history of government action against us as well as having all the proper accreditation and a spotless record of ethical advertising. Our website is a trusted site signed up with VeriSign Trust certification.

DiscountMugs.com has strived to adhere to the highest standards in our industry since the company started in 1995. We participate in our local community and provide jobs to over 600 people in the South Florida area. From our humble beginnings DiscountMugs.com now occupies a 350,000 square feet warehouse and has some of the most advanced printed, embroidery and engraving technology available.  All of this success was achieved by providing customers with factory-direct products that could only be acquired through our amazing website that is consistently updated with new products, new features and better designs.

DiscountMugs.com is one of the largest distributors of customizable promotional products in the country and offers extremely competitive pricing that is rarely beat by our competitors. Recently we found disturbing trends of negative reviews being posted from mysterious sources on various online locations. While the size of our company and the rate of our operations makes it impossible for us to make every customer completely happy, we know that our sales, art and customer service team will do anything and everything to ensure the satisfaction of our customers. Many of the negative reviews we received seemed baseless and made us wonder, perhaps our competitors are not adhering to the same ethical standards as our company. We know customers will be smart enough to see our quality ranking on the BBB and our amazing prices and not be deterred by false reports from our competitors.  Here is a link to our customer reviews.